More importantly, you didn't have to start over or update anything. You’ll still have the same associations with contacts, companies, deals, and tickets in HubSpot, as well as the same associations with all the automation you've previously built. So there you have it - same user, new email address. HubSpot will send you a verification email to your new address and once you verify it, your email address is officially changed with HubSpot! Then, simply click on “Edit email address” and enter your new email address. You can do that by clicking on your profile in the upper right-hand corner of your screen and then click on “Profile & Preferences.”įrom there, you're going to click on the “Security” tab. The first step is to log into your HubSpot account and navigate to your Profile & Preferences section. Let’s walk through how to change your email address in HubSpot in a matter of seconds. HubSpot Makes Changing Your Email Address Easy With Updated Process Luckily for us (and you!), HubSpot now has a quick and easy process for updating a user’s email address. Therefore, creating a new user from scratch and seamlessly connecting all the data to the new user could easily take months to successfully execute. You also have workflows assigned to you as a HubSpot user and reports filtered by user. The problem was that you have ownership of contacts, companies, and deals tied to your email address. Until recently, when you had to change an email address in HubSpot, you would need to delete the old user in HubSpot, create a new user, and build everything out again. Keeping that in mind, we didn't want to have to “start over” under our new email addresses.
Like many HubSpot sales automation partners, we have some really complex automation, reporting, segmentation, and ownership rules in our system. Or in our case my company just went through a rebranding where we got a new domain and new email addresses. Now, all of the people from company A need to change the domain in their email address to that of company B. Now, they need to change the email address associated with their HubSpot account.Īnother scenario I often see is when one company merges with another company. With their new last name, they update their email address. Someone in your company’s marketing or sales departments gets married and changes their name. With all the complexity and interconnectivity of HubSpot, what happens if your email address changes? The Name Change Game
It is also where you receive all of your notifications, exports, and alerts. When you’re using HubSpot to grow your business, you quickly realize how much weight the email address associated with your HubSpot user account holds.
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